- Shipping

1. Shipping Time: Orders are confirmed within 24 hours and dispatched within 2 business days.
2. Upgrade Shipping: Enjoy free shipping on orders over $35 with standard shipping.
3. Delivery Time: Once the package is handed over to the courier, it is estimated to be delivered within 7-15 days. Please be patient.
4. Tracking Your Shipment: We will send the tracking number to your email so you can monitor the shipping progress at any time.
5. Shipping Issues: If there is a prolonged lack of updates or if your package arrives damaged, please contact us promptly.

- Returns

We offer a 14-day no-questions-asked return and exchange policy (from the date of package receipt). To initiate the return process, please fill out the form below.

Please note that the following situations are not covered by our after-sales service:

1. Incorrect delivery information provided, resulting in non-delivery.
2. Shipping fees paid for non-free shipping orders.
3. Customized products.
4. Charity products